Mumbai: In a renewed push to revive Mumbai’s long-struggling monorail system, the Maha Mumbai Metro Operation Corporation Ltd (MMMOCL), a wing of the Mumbai Metropolitan Region Development Authority (MMRDA), is preparing to appoint a single private operator for its operation and maintenance through a five-year contract.
The 19.54-km monorail corridor connecting Chembur to Sant Gadge Maharaj Chowk (Jacob Circle) has faced technical setbacks and service disruptions since its commercial debut on February 2, 2014. These challenges worsened after MMRDA terminated its contract with the original consortium, Scomi Engineering and Larsen & Toubro, in December 2018 due to poor performance.
Several Issues With Monorail Operations
Since then, the monorail has been running under short-term annual contracts with different private operators, resulting in coordination gaps and accountability issues. “Whenever a delay or breakdown occurs, there’s confusion over responsibility,” said an MMMOCL official, as quoted by the Hindustan Times. The new single-operator model aims to resolve this by ensuring end-to-end responsibility for operations and maintenance.

Despite the induction of new rakes, service reliability remains low. According to the report, on July 28, only one train ran the entire route, even though eight older rakes and seven newly procured ones were available. An eighth new rake is expected this month, with two more likely to arrive by November. These trains, supplied by Hyderabad-based Medha Servo Drives, are yet to receive full safety clearances for passenger service.
To boost efficiency, MMMOCL has floated a Rs 300 crore tender covering the entire system, 17 stations and the Wadala depot. The new contract excludes joint ventures, restricting eligibility to single bidders only.
Under its 2024 revival plan, MMMOCL aims to deploy 12 trains daily, eight refurbished and ten new ones, with two trains kept on standby and four reserved for scheduled maintenance. Originally, Scomi was supposed to supply 15 rakes, but only 10 were delivered before the agreement collapsed.
What's The Current Status?
Currently, the monorail is scheduled to run 142 services per weekday, with each train covering around 350 km between 5:48 am and 11:00 pm. However, due to frequent technical snags and limited operational rakes, these targets are often unmet. Officials hope the new long-term operator model will bring stability, accountability and much-needed reliability to Mumbai’s first and only monorail corridor.