Indore (Madhya Pradesh): A 72-year-old retired bank manager fell victim to cybercrime and was duped of ₹4.30 lakh by fraudsters on the pretext of replacing his old credit card with a new privilege credit card, an official said on Monday.
Additional DCP (Zone-1) Alok Kumar Sharma said that Devki Nandan Sharda, a resident of Vindhyachal Nagar, lodged a complaint at Malharganj police station’s cyber desk stating that he received an unknown WhatsApp call on August 1.
Upon answering the call, the caller informed him that his old credit card was being replaced with a new American Express privilege card. The complainant agreed and the caller asked him to complete a video KYC by showing his old credit card and identity documents.
Later, the complainant received a video call during which the caller did not appear on the screen and only gave voice instructions.
Sharda proceeded to show three credit cards along with all their details, as well as his identity card. Shortly after, he received multiple messages regarding transactions totaling ₹4.30 lakh, realising he had been duped.
He then approached the police station and lodged a complaint. The police have frozen the account where the money was transferred and have initiated an investigation.
In the preliminary investigation, police suspect that the call originated from Bihar-Jharkhand region, possibly from Jamtara.