Mumbai’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) has once again made India proud by securing a spot among the world’s top 10 international airports, as ranked by New York-based Travel + Leisure magazine in its World’s Best Awards 2025.
Recognised under the category of Readers’ 10 Favourite International Airports of 2025, CSMIA is the only Indian airport to feature on this prestigious list for the third consecutive year, earning an impressive reader score of 84.23.
The recognition highlights CSMIA’s dedication to creating a tech-enabled, future-ready and passenger-first airport ecosystem. Passengers lauded the airport for its world-class hospitality, efficient services, vibrant retail and F&B offerings, and overall seamless travel experience.
Spread across 1,900 acres, CSMIA is currently the world’s busiest single-runway airport and India’s second busiest by passenger traffic. The airport handles nearly 1,000 flights daily, offering connectivity to 54 international and 67 domestic destinations, operated by over 50 international and 7 domestic airlines. In FY 2024-25, the airport saw a footfall of over 55 million travellers.
Over the past year, CSMIA has introduced several passenger-focused innovations, such as:
DigiYatra and FTI-TTP integration for paperless, biometric-based boarding
A new Airport Operations Control Centre (AOCC) for real-time operational efficiency
68 e-gates, self-check-in kiosks, and a digital parking payment system
In line with its Digital First vision, these upgrades aim to reduce wait times, enhance security checks, and simplify overall passenger movement. Meanwhile, the airport has also expanded its culinary and shopping offerings, blending local and global flavours to cater to diverse traveller preferences.
Notably, CSMIA is the first airport in India and the third globally to receive Level 5 ACI Accreditation – the highest global standard for airport service quality and customer experience.
With a sharp focus on sustainability, digitisation, and customer satisfaction, CSMIA continues to set benchmarks for airport excellence, solidifying Mumbai’s place on the global aviation map.
