Indore (Madhya Pradesh): The State Reference Laboratory (SRL) of MGM Medical College, Indore, has earned the first position in Madhya Pradesh under the Certificate of Excellence (CoE) Services Certification based on the Quality Management System (QMS), becoming the first lab in any government medical college in the state to achieve this distinction.
Operated under the SRL framework, the laboratory successfully integrated 21 Integrated Counselling and Testing Centres (ICTCs) into the CoE system. ICTCs are centres that provide vital HIV-related counselling and testing services.
This certification highlights SRL Indore’s consistent commitment to delivering quality healthcare services, transparent processes, and timely diagnostic reporting.
The CoE Services Certification evaluates critical parameters such as quality control, patient satisfaction, ethics, safety, and timely communication of reports. The recognition reflects the lab’s operational excellence and strengthens its role as a model of effective service delivery in the healthcare sector.
Dean of MGM Medical College, Dr Arvind Ghanghoria, congratulated the entire SRL team for this outstanding achievement and emphasised that this success will inspire other healthcare institutions across the state to adopt similar quality-driven practices.
He expressed a broader vision to develop MY Hospital and MGM College into the leading healthcare institutions in Madhya Pradesh and among the best in the country, ensuring that the poor and underprivileged receive the best treatment along with the benefits of government welfare schemes.
The success was made possible through the dedicated efforts of Dean Dr Arvind Ghanghoria, SRL In-charge Dr Manish Purohit, deputy in-charge Dr Sunil Ahirwar, and technical officer Ashish Kumar Joshi.
Their close coordination with the National AIDS Control Organisation (NACO) and diligent pre-certification monitoring played a crucial role in achieving this milestone.
