Mumbai: Mumbai International Airport Limited (MIAL) inaugurated a revamped, new-gen Airport Operations Control Centre (AOCC) at Chhatrapati Shivaji Maharaj International Airport (CSMIA) on Monday.
The AOCC is set to deliver rapid responses and optimised resource deployment, setting a new benchmark in operational excellence for improved passenger experience. It will transform airport operations with streamlined coordination across airside and landside.
The airport’s nerve centre, the AOCC, has received significant upgrades to its infrastructure and technology. The new gen AOCC is designed to enhance efficiency by bringing together key airport stakeholders for improved coordination.
New-Gen Airport Operations Control Centre at CSMIA enhances coordination for seamless passenger experience | File Photo
Enhanced visuals, real-time data, and advanced communication systems empower the team from CSMIA to proactively manage both routine operations and emergencies with unprecedented efficiency.
On Monday, the next-gen AOCC was unveiled by Jeet Adani, director of Adani Airport Holdings Limited (AAHL). It has undergone a transformation over the past nine months, in the presence of the teams from the stakeholder community, AAHL and MIAL.
Apart from the introduction of cutting-edge technology to support with high-definition interface, the Mumbai Airport AOCC has also introduced ‘aviio’ which is Adani Airports’ pioneering digital platform for airport stakeholders.
New-Gen Airport Operations Control Centre at CSMIA enhances coordination for seamless passenger experience | File Photo
With aviio, the AOCC will evolve into a digitally mature mobile-first, data-driven platform, ensuring real-time situational awareness and decision-making capabilities for better planning, utilisation and optimisation. It is said to allow airport teams and stakeholders to manage operations on the go, making the AOCC more agile, responsive, and efficient than ever before.
“Our commitment to innovation and delivering a seamless passenger experience has been exemplified by the launch of the new-gen AOCC powered by aviio. This advanced facility enhances collaboration among stakeholders, equipping our teams to manage complex situations effectively, thus pioneering a new era of smart airport operations,” said Adani.
The new gen AOCC would enable real-time monitoring and proactive management of potential issues, allowing staff to address problems before they escalate. With a comprehensive overview of airport operations, AOCC would be able to pre-empt and allocate resources more efficiently, thus ensuring that equipment and personnel are deployed where they are needed most.
Key upgrades to the AOCC include:
. Three video walls spanning 37 metres to provide real-time information from multiple sources, enhancing monitoring capabilities
. Aerodrome Emergency Control Centre (AECC), inside the AOCC, has state-of-the-art connected videowalls, communication systems and equipment which can be leveraged if there is any type of emergency at the aerodrome
. Scenario-specific content can be populated on videowalls, enabling key decision-makers to streamline operations for both routine and critical situations
. Remote annotation capabilities, allowing stakeholders to update videowalls in real-time from remote locations
. Introduction of the new gen AOCC on-the-Go powered by aviio, enables the transition into a digitally mature mobile-first, data-driven platform, ensuring real-time situational awareness and decision-making capabilities for better planning, utilisation and optimisation
