Mumbai: With the objective of responding to public grievances in a timely and effective manner, the Konkan Housing and Area Development Board of MHADA organised its first Janata Darbar Din on Wednesday April 16th.
The public interaction was held at the MHADA Headquarters in Bandra. The session was conducted under the supervision of Revati Gaikar, Chief Officer, Konkan Board. A total of 24 complaints were placed before the board during the day. Out of these, 18 matters were addressed and resolved on the spot.
Departmental heads were asked to treat pending cases with urgency and provide applicants with updates in a time-bound manner.
The organisation of Janata Darbar Din is in accordance with the 100-Day Action Plan laid down as per the directions of Chief Minister Shri. Devendra Fadnavis and in line with the guidance of Deputy Chief Minister and Housing Minister Eknath Shinde.
Under this plan, citizen grievance redressal has been identified as a key priority. Acting on this, MHADA Vice President and Chief Executive Officer Mr. Sanjeev Jaiswal, IAS, had instructed all regional boards to implement this initiative without delay.
Following the directions received, the Konkan Board organised the first Janata Darbar Din today. This effort has been started to allow citizens to present their complaints directly before the concerned officers for timely action. The Board has also decided to hold Janata Darbar Din on the first Tuesday of every month.
