New Delhi:The country's largest carmaker Maruti Suzuki India on Monday said it aims to set up around 500 additional service touchpoints in the ongoing financial year.
The automaker expanded its service network to 5,500 touchpoints in the country with the inauguration of a new facility in Udaipur, Rajasthan."In FY 2024-25, we added 460 new service touchpoints, which is more than one every single day.
We plan to continue these efforts and aim to add around 500 new service touchpoints during this financial year, of which we have already set up 91 touchpoints," Maruti Suzuki India (MSI) MD and CEO Hisashi Takeuchi said in a statement.
One of the key factors most customers consider when purchasing a new car is the availability of a proximate and convenient service workshop, one that offers genuine and reliable service at a reasonable price, giving them total peace of mind, he noted."To meet this need, we have been able to establish 5,500 service touchpoints across 2,764 cities, with the help of our dealer partners," Takeuchi noted.
MSI's network has a capability to service 30 million customer vehicles in a year.In FY 2024-25, the auto major said it serviced over 27 million vehicles, the highest ever in a financial year.
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