GST Reform Benefits Are Reaching Consumers In The Form Of Reduced Prices: Finance Minister Nirmala Sitharaman

GST Reform Benefits Are Reaching Consumers In The Form Of Reduced Prices: Finance Minister Nirmala Sitharaman

Sitharaman said the Department of Consumer Affairs has received 3,169 complaints related to non-reduction in prices commensurate with GST cut. Of this, 3,075 complaints have been forwarded to nodal officers in the Central Board of Indirect Taxes and Customs (CBIC).

PTIUpdated: Saturday, October 18, 2025, 02:30 PM IST
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New Delhi: Finance Minister Nirmala Sitharaman on Saturday said the benefits of GST reforms are reaching consumers in the form of reduced prices.Addressing a press conference on GST Bachat Utsav, she said the government has been monitoring price cuts in 54 items across the country since the lower GST rates came into effect on September 22.

"GST rate reduction has resulted in increase of purchases. The consumption drive will continue," Sitharaman said."We are convinced that on every such items benefits are being passed on by companies," she added.In case of some items, businesses have passed on to consumers higher than the weighted-average GST rate cut benefits.

Sitharaman said the Department of Consumer Affairs has received 3,169 complaints related to non-reduction in prices commensurate with GST cut. Of this, 3,075 complaints have been forwarded to nodal officers in the Central Board of Indirect Taxes and Customs (CBIC). Total 94 complaints have been resolved by the department.

The department will enable a functionality on the grievance reporting portal so that the complaints can be forwarded to the chief commissioners of the respective zones from where complaints have come in, the minister said.New lower GST rates kicked in from September 22, resulting in slashing of prices of as many as 375 items ranging from toothpaste and shampoo to cars and television sets.

Tax rates of 5, 12, 18, and 28 per cent have been clubbed into two rates of 5 per cent and 18 per cent, resulting in a reduced price of 99 per cent of daily use items. 

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