Mumbai Police Bust Fake Goregaon Call Centre Defrauding Foreigners; 13 Held

The Mumbai Crime Branch Unit 12 has uncovered a major scam targeting foreign nationals, following a raid on an unauthorised call centre in Goregaon. The update was first shared by Mumbai Police on X, highlighting how unsuspecting victims were tricked into paying large sums of money under the pretext of antivirus software renewal.

Fraudulent Emails Masquerading as Antivirus Alerts

Investigations revealed that the accused were sending fraudulent emails, posing as legitimate antivirus renewal alerts. Once the victims responded, they were coerced into purchasing gift cards ranging between $250 and $500. These cards were then redeemed and converted into cryptocurrency, making it nearly impossible for victims to track their losses.

Scam Targets Foreign Nationals

The racket primarily preyed on foreign nationals unfamiliar with the setup. Officials said the scam was designed to create panic among users by suggesting that their computer security had expired, pressuring them into making quick payments.

Raids and Seizures

During the raid, police seized 15 desktop computers, 10 laptops, and 20 mobile phones used to run the fraudulent operations. Documents and data recovered from the systems are now being examined to determine the scale of the fraud and to identify additional victims.

13 Arrested, Including Owners and Manager

Thirteen individuals have been arrested in connection with the racket. This includes two owners who were running the operation, one manager overseeing daily activities, and ten tele-caller agents responsible for contacting and convincing the victims. Police said the arrests mark a significant step in cracking down on cybercrime networks exploiting international victims.

Police Vow to Intensify Crackdown on Cybercrime

The Mumbai Police emphasised that this bust highlights the evolving nature of cybercrime and the need for continuous vigilance. Authorities added that further investigations are underway to uncover links with larger international fraud syndicates.

Published on: Wednesday, September 17, 2025, 05:57 PM IST